Returns & Exchanges
At The INKEY List, we want you to be completely satisfied with your skincare journey. If a product isn't the right fit for your skin, you can return it within 60 days of purchase for a full refund.
1
Initiate Your Return
Visit our online returns portal and enter your order number and email address to begin the process.
2
Package Your Items
Securely pack the products in their original packaging, ensuring all items are well-protected for transit.
3
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your package.
4
Drop Off and Track
Take your package to the nearest authorized drop-off point and keep your tracking receipt until your refund is processed.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing